IDENT CRM Tool: Main Characteristics and Content

Abstract

An experienced manager has an idea about CRM tools, but not everyone understands the benefits of CRM tools. In this regard, the introduction of CRM in small and medium-sized businesses is a rare phenomenon, although it makes the business more efficient and less financially costly. With a large amount of information about the patient, a dental clinic can build a strategy for providing services, increasing profits, but only when the manager understands the principle of working with CRM tools and enjoys all its advantages.