Development of effective small business management strategy based on balanced scorecard (the case of service industry)
Abstract
The article reviewed role and impact of monitoring system based on balanced scorecard for development of effective small business management strategy, including the case of service industry.
About the Author
A. S. Novikov
The Russian Presidential Academy of National Economy and Public Administration under the President of the Russian Federation
Russian Federation
Russian Federation
References
1. Мухорьянова О.А., Пронина И.В. Методы оценки эффективности стратегического управления // Экономика и социум. 2014. № 3 (12). С. 73.
2. Попов Д.И. Эволюция показателей стратегии развития предприятия // Управление компанией. 2013. № 1. С. 70.
3. Kaplan, R. Norton, D. The balanced scorecard measures that drive performance // Harvard Business Review, 1992, 70(1), P. 71-79.
4. Новиков А.С. Разработка эффективной стратегии управления малым бизнесом в сфере услуг на основе сбалансированной системы показателей (факторы возможности применения) // Путеводитель предпринимателя. 2019. 41. С. 163-168.
Review
For citations:
Novikov A.S. Development of effective small business management strategy based on balanced scorecard (the case of service industry). Scientific notes of the Russian academy of entrepreneurship. 2019;18(1):217-224. (In Russ.)
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