Staff Training and Motivation Practices in Chain Restaurants

Abstract

The study provides a broad analysis of advanced practices for training and motivating employees in the chain restaurant segment, characterized by a combination of high staff turnover and rapid operational dynamics. The purpose of the work is to organize and subsequently evaluate the impact of complex digital and intangible development tools, as well as employee incentives, on important performance indicators: team engagement, production results, and staff retention. The methodological basis is the analysis and synthesis of leading scientific publications on human resource management. The study found that traditional training and motivation methods are losing their former effectiveness, giving way to gamified educational platforms, microlearning, and individualized non>material incentive schemes. The data obtained indicate that the integration of adaptive digital solutions in combination with the construction of a supportive corporate culture and the implementation of transformational leadership principles ensures the growth of both operational and financial indicators of restaurant chains. The scientific novelty of the work lies in the proposal of a model for end>to> end management of motivation and training, adapted to the specifics of the chain restaurant business. The findings reflected in the work may be useful for managers and HR specialists, and will also serve as a starting point for subsequent research in the field of personnel management.